These Terms of Service ("Terms") constitute a legally binding agreement between Post Master ("Company", "we", "us", "our"), a company incorporated in Bangladesh with a registered address at Dhaka, Bangladesh, and you ("User", "you", "your") — the individual or legal entity that creates an account and uses the Post Master platform.
The following defined terms are used throughout these Terms:
You must be at least 18 years of age (or the age of legal majority in your jurisdiction, whichever is greater) to use the Service. By registering, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms.
If you are registering on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and references to "you" include that entity.
You are solely responsible for maintaining the confidentiality of your account credentials (email address and password). You agree to:
We reserve the right to terminate or suspend accounts we reasonably believe have been compromised.
You agree to provide accurate, current, and complete information during registration and to update that information to keep it accurate. Providing false information is grounds for immediate termination of your account.
Unless you have written permission from us, each individual may maintain only one Post Master account. Corporate or agency accounts may manage multiple workspaces within a single account as permitted by your plan.
Post Master is offered on a subscription basis. Available plans, pricing, and per-plan channel limits (the number of social media accounts/channels you may connect) are displayed on the pricing page within the Service. Key parameters include:
We reserve the right to change plan features and pricing upon reasonable notice. Price changes will take effect at your next renewal date.
We may offer a free trial period for new accounts. At the end of a free trial, your account will automatically convert to a paid Subscription (unless you have cancelled) at the then-current rate for the plan you selected. You authorise us to charge your payment method at that time.
All Subscriptions are billed in advance on a recurring basis (monthly or annually, as you select). By subscribing, you authorise us (through our payment processor, Stripe) to charge your chosen payment method on each renewal date until you cancel.
You may cancel your Subscription at any time from the billing section of your dashboard. Cancellation takes effect at the end of the current billing period. You will retain access to the Service through the end of the paid period.
All fees are non-refundable except as expressly required by applicable consumer protection law in your jurisdiction, or at our sole discretion for documented service outages of more than 24 continuous hours.
We may suspend your account for non-payment after providing at least 7 days' notice by email. If an account remains unpaid for 60 days after the due date, we reserve the right to terminate the account and delete associated data in accordance with our Privacy Policy retention schedule.
Subject to your compliance with these Terms and timely payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service during your Subscription term solely for your internal business or personal purposes.
You may not:
You retain all intellectual property rights in the Content you upload or create within the Service. These Terms do not transfer any ownership of your Content to us.
By uploading Content to the Service, you grant us a limited, worldwide, royalty-free, non-exclusive licence to store, process, transmit, and reproduce that Content solely to the extent necessary to operate the Service — specifically, to schedule and publish your Content to the Connected Accounts you designate. This licence terminates when the Content is deleted from our systems.
You are solely and entirely responsible for all Content you publish or cause to be published through the Service. We are a neutral technology tool; we do not review Content before it is published and we are not responsible for the accuracy, legality, or appropriateness of any Content.
You represent and warrant that:
We reserve the right (but not the obligation) to remove or refuse to publish Content that we reasonably believe violates these Terms, applicable law, or the policies of the relevant Platform. We are not liable for any failure to publish or any removal of Content.
Using the Service to publish content to a Platform is subject to that Platform's own terms of service, community guidelines, and developer policies, in addition to these Terms. You are solely responsible for understanding and complying with each Platform's requirements, including but not limited to:
We are not responsible for any enforcement actions taken against you by a Platform (including post removal, account suspension, or API access revocation) arising from your Content or your violation of that Platform's policies. If a Platform revokes our API access due to your actions, we may suspend your ability to publish to that Platform without liability.
You acknowledge that Platforms may change their APIs, policies, or terms at any time, and that such changes may affect the functionality of the Service. We will use reasonable commercial efforts to maintain integrations but we do not guarantee continuous compatibility with all Platforms.
You agree not to use the Service to publish, schedule, or otherwise distribute Content or engage in conduct that:
Violation of this Acceptable Use Policy is grounds for immediate suspension or termination of your account without refund.
The Post Master platform, its design, branding, proprietary features, and configuration are the intellectual property of Post Master. Nothing in these Terms transfers ownership of our intellectual property to you.
The Service is built on the open-source Postiz project, which is licensed under the GNU Affero General Public License v3.0 (AGPL-3.0). In accordance with the AGPL-3.0, the source code of the Postiz components used in this deployment is made available at: https://github.com/hasanjunait2023/post-master.
Your rights and obligations with respect to those open-source components are governed by the AGPL-3.0, a copy of which is included in the source repository. Our proprietary configuration, customisation, branding, and additions are not open-source and are not covered by the AGPL-3.0.
If you provide suggestions, ideas, or feedback about the Service ("Feedback"), you grant us an irrevocable, perpetual, royalty-free, worldwide licence to use that Feedback for any purpose without any obligation to you.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in that policy.
Specifically, we do not warrant or represent that:
Some jurisdictions do not permit the exclusion of implied warranties. In such jurisdictions, our liability is limited to the fullest extent permitted by law.
Our aggregate liability to you for all claims arising out of or in connection with these Terms or the Service, regardless of the form of the action (contract, tort, negligence, or otherwise), shall not exceed the greater of:
These limitations apply to the fullest extent permitted by law. Some jurisdictions do not allow certain liability exclusions or limitations; in such cases, these limitations shall apply to the maximum extent permitted.
You agree to defend, indemnify, and hold harmless Post Master and its directors, employees, agents, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and legal fees arising out of or relating to:
We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defence of that claim.
You may terminate your account at any time by: (a) cancelling your Subscription from the billing dashboard; and (b) requesting account deletion from the dashboard settings or by emailing myecomexautomation@gmail.com. Instructions are also available on our Data Deletion Instructions page.
We may suspend or terminate your account and access to the Service, with or without notice, if:
Upon termination of your account for any reason:
We reserve the right to modify, suspend, or discontinue the Service (or any feature or portion thereof) at any time. We will give reasonable advance notice of material changes where practicable. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.
We may also update these Terms at any time. If we make material changes, we will notify you by email and by posting a notice in the Service at least 14 days before the updated Terms take effect. Your continued use of the Service after the effective date of any updated Terms constitutes acceptance of those Terms. If you do not agree, you must stop using the Service before the updated Terms take effect.
These Terms and any dispute arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions.
Before initiating any formal dispute, you agree to first contact us at myecomexautomation@gmail.com and attempt to resolve the dispute informally for a period of at least 30 days. We will likewise attempt to resolve disputes informally before pursuing formal proceedings.
If informal resolution fails, any dispute shall be subject to the exclusive jurisdiction of the courts of Bangladesh, and you consent to personal jurisdiction in those courts.
To the extent permitted by applicable law, you agree to resolve any disputes with us on an individual basis only, and not as part of any class, collective, or representative action.
Nothing in these Terms affects any statutory rights you may have as a consumer under the laws of your jurisdiction that cannot be waived by contract.
These Terms, together with our Privacy Policy and any applicable order forms or Subscription confirmations, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets, provided that the assignee agrees to be bound by these Terms.
We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, acts of government, labour disputes, power or internet outages, or third-party service failures (including Platform API outages).
Notices to you will be delivered to the email address associated with your account. Notices to us must be sent to myecomexautomation@gmail.com with "Legal Notice" in the subject line.
These Terms are written in English. If they are translated into another language and a conflict arises, the English version shall prevail.
Questions about these Terms should be directed to: